How to choose a cancellation reason from the drop down when withdrawing from a scheduled offering.
SuccessFactors Learning Management System (LMS) - All Supported Versions
This is possible to configure in LMS Adminsitration by:
- First, define cancellation reasons in References > Learning > Cancellation Reason.
- In System Admin > Configuration > Registration Settings > Tick 'By default enable Cancellation Reasons for a scheduled offering.'
- On the scheduled offering level itself set the Option 'Enable Cancellation Reason' to 'Yes.' (Option normally found after clicking 'View All.')
This should now prompt the user to employ a cancellation reason on withdrawal from a scheduled offering.
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