2341366 - Cannot publish QuickGuide in LMS

SAP Knowledge Base Article - Public

2341366 - Cannot publish QuickGuide in LMS

Symptom

Not able to publish the Quick Guide in LMS Instance. There is a pop-up box stating the following message: "Contact your administrator to enable your catalog for Quick Guide".

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Log in to SuccessFactors;
  2. Go to Learning Module;
  3. Click "My Quick Guides";
  4. Click "Publish" on the saved draft "How To Register".

Cause

This error comes up if the user does not have access to any catalog.

Resolution

User who wants to publish any quick guide must have access to the catalog as that is the bucket where the QuickGuides will be published. Thus, make sure that the user has access to at least one catalog.

See Also

2184238 - Pre-requisites on Quick Guides activation

2368893 - Users are unable to see Item in catalog

Keywords

Quick guides, cannot publish LMS learning, catalog, please report the following error to your system administrator , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions