What is a Hybrid template? And how does it work?
SuccessFactors Business Execution Suite - Compensation & Variable Pay
Reproducing the Issue
Template with EC integration, and configured as Hybrid template, has a 2 Custom fields with Import Key configured, and no EC Field Mapping.
In the UDF, the values are imported correctly for the custom fields.
However, when launching the forms the values are not updated - they remain as 0.
The concept of Hybrid template in EC is to support both EC and non-EC users. Data for EC users still comes from EC while for non-EC users the data comes from UDF.
As the users from the example are EC users, their data cannot be imported using UDF (Employee Import). It will only come from Employee Central (Employee Files > Employment Information).
If you would like to keep them as EC users, then you will need to map those fields to EC custom fields to pull in the data.
If you would like the users to be non-EC users and pull data from UDF, you should not configure anything under Employee Files > Employment Information.
2247752 / Compensation Management - Hybrid template eligibility screen may be used to create rules for both EC- and non-EC Users: http://service.sap.com/sap/support/notes/2247752
Hybrid template, EC integrated template, EC user, non-EC user. , KBA , LOD-SF-CMP , Compensation Management , Problem