SAP Knowledge Base Article - Public

2339750 - People Profile Header Duplicated

Symptom

After clicking “Save as PDF” or “Print” button in the People Profile print preview page, the instance's header is duplicated. This also happens when searching for employees on the People Profile Employee Search Bar.

Environment

SuccessFactors People Profile

Reproducing the Issue

Go to People Profile > Take Action > Print PDF, then clicking on “Preview”, as shown below.

1.png

And then clicking on the “Save as PDF” or on the “Print” Button.

2.png

The Header gets duplicated as can be seen below:

3.png

This also happens when searching for employees on the People Profile Employee Search Bar.

Resolution

This issue has a planned fix for the b1608 release.

Keywords

KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SAP SuccessFactors HCM Suite 1605 ; SAP SuccessFactors HCM Suite 1608 ; SuccessFactors HCM Suite 1204 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1411 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508