Admins who proxy in to a user may expect to be able to launch online content that is on the user's Leanring Plan, however no START COURSE button is displayed and the admin is unable to launch the online content.
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
1. Login to the instance as an Admin
2. Select a user
3. Click Launch Proxy
4. Review the Learning Plan of the user and try launching the online courses available
5. No button is displayed to laucnh the online content
This is an expected behavior of the system.
The admins are not supposed to be able to launch online content on a Learning Plan when they proxy in to a user.
One of the reasons for this is that this would compromise the integrity of the data regarding the completion of online courses.
For instance, if the admin proxy in to a user and completes an item, there would be no way to track this in the database to find out who has actually taken the course online.
continue, resume, proxy, survey, launch proxy , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-ADM , Admin Tools , Problem