SAP Knowledge Base Article - Public

2332303 - Whether there is a limited times for instance refresh?

Symptom

Customer can apply for instance refresh or cloning, but whether there is a limited times for instance refresh?

Environment

BIzX, ONB and LMS

Resolution

Customers can request 12 refreshes at no cost.

They can request more - but there may be a fee after 12 is reached.

Also - keep in mind that BIzX, ONB and LMS are requested separately.

So if customer has BizX, ONB and LMS, and they want to refresh all at the same time, then that would count as 3 of the refreshes out of the 12.

See Also

2088117 - Instance: New Instance Creation, Test Instance, Instance Refresh, Clone - Platform

2277508 - BizX Platform - Lessons learned from Instance Refresh process

2088055 - Instance Synchronization Feature - Platform

Keywords

limited times; instance copy; instance refresh , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Core 1605