2331606 - Most recent published jobs not appearing on the results - Recruiting Marketing

SAP Knowledge Base Article - Public

2331606 - Most recent published jobs not appearing on the results - Recruiting Marketing

Symptom

This article explain a possible reason why the system is not showing the “10 most recent jobs posted” when you do a search for jobs in Recruiting Marketing (RMK). 

Environment

SuccessFactors Recruiting Marketing (RMK) - All Versions

Reproducing the Issue

In two different parts on the career site, same message appears mentioning to look above for the latest jobs posted when no result are matching, but the section displaying the results of jobs do not appears for one of the parts.
 

For example, when you search a job using the location field, and there is no job available, a message for the 10 recent jobs appear with job search results:

most recent jobs.png

However, when you click in a strategy page (category page) and there is no job available, it only appears the message but not the list of jobs. 

Cause

Currently, if doing a search no results are found, a 'most recent' search is done by the system. On Strategy Pages (Ctegory Pages), this 'most recent' search is restricted by the category's locale.

For example, if the linked category has the locale fr_CA, but the site's jobs have the locale fr_FR, no jobs will appear on the "most recent". 

 

Please note that this is one possible cause. 

Resolution

A possible solution for this could be for the strategy page/category page to have the same locale as the jobs.

Please note that this is a change that needs to be done by Implementation Partner or Professional Services.

Keywords

Strategy Page Category Page Most Recent Jobs Posted 10 Most Recent Jobs Recruiting Marketing , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions