SAP Knowledge Base Article - Public

2329965 - Manage Pending Hires - How to control which candidates you see in MPH wizard

Symptom

You navigate to Admin Center > Manage Pending Hires and are able to see more candidates than you are supposed to

Environment

Employee Central 2.0

Recruiting 2.0

Cause

1) The RCM to EC transformation XML configuration currently includes "special" roles

or

2) The logged in user is permissioned to see the EC Job Information data of the role(s) specified in the RCM to EC transformation XML configuration

Resolution

Only applicants in the application status with Hireable Option “Hireable” AND who went through Offer Approval process will show in Manage Pending Hires

  • NOTE: Offer Approval populates the Manage Pending Hires table in Admin Tools. If an applicant does not receive an offer approval that is approved before entering the Ready  to Hire (Hireable) status, they will NOT show up in the Manage Pending Hires list.

Configuration Steps:

1) RCM to EC Integration XML Configuration - Depending on what roles have been specified in the RCM to EC transformation XML configuration, the system will determine which Candidates are visible in the MPH wizard, based on permission granted to the role users Job Information. Explained in step 2 below.

Target Roles
The standard Target roles defined in the pre-delivered template are as follows -:

<target-roles>
 <role>O</role>
 <role>V</role>
 <role>R</role>
 <role>T</role>
 <role>G</role>
</target-roles>

Please note that the role following 2 roles should not be used -:

O = Designating the “O” recruiting operator as the target role can cause complications, because if originating user is inactivated, the originating user will not be changed and the process will fail.
V = If this roles is used in the RCM to EC transformation XML configuration, you will see all Pending Hires from all Requisitions, regardless of permissions


Manager Roles
Each mapping-attribute Element must contain one manager-role element. This declares which requisition operator EC considers to be the manager role. Based on this operator, RCM identifies the manager and returns the manager's information. Only one role should be specified in manager-roles.

Example mapping -:
<manager-roles>
 <role>G</role>
</manager-roles>

Please only map 1 role here!

 

2) Role Based Permissions - Depending on which Target Roles have been defined in the RCM to EC Integration XML Configuration (as per step 1 above) will in part determine which Candidates at the "Hireable" status (who also have an approved offer) will display in Manage Pending Hires, but, only if the person with Manage Pending Hires permission also has permission to view the Target Role users EC Job Information.

What does this mean?
For example, you have configured the following target-role mapping in the RCM to EC Integration XML Configuration

<target-roles>
 <role>R</role>
</target-roles>

The above target-role configuration indicates that, if the logged in user has 1) Access to Manage Pending Hires, and, 2) Has been granted view permission to a Recruiters (target-role R) EC Job Information data, then they will see all of the Candidates at the "Hireable" status, for that Recruiter.

This allows you to specify which Role in Recruiting should be used as a filter when granting permission to that role users Job Information.

For Example-:

Carla Grant = Recruiter
James Chen = HR Business Partner

Carla has completed the recruitment cycle for an Administrative job at ACME ltd. Carla has completed the Offer and the candidate has accepted, so Carla moves the candidate to "Hirable" in the candidate pipeline.

James Chen has access granted to the Manage Pending Hires wizard, and also has been granted "view" access to Carla Grants EC Job Information data. James Chen can now see only Carla's candidates that have an approved offer and is in the "Hireable" status. James Chen cannot see any candidates for other Recruiters, as James Chen does not have permission to view their Job Information data.

 

Admin Users Note:

As Admin users typically may have access to "Everyone" in the instance (including their Job Info data), an Admin User would typically see all Pending Hires from all Target Roles

See Also

KBA 2507544 - Employee Central: Troubleshooting RCM/ONB to EC

Keywords

MPH Manage Pending Hires Employee Central 2.0 Recruiting 2.0 RCM to EC Suite Integration Permissions RBP , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors HCM Core all versions