2327635 - Rating scales needs to be deleted from the LMS system

SAP Knowledge Base Article - Public

2327635 - Rating scales needs to be deleted from the LMS system

Symptom

  • Duplicate Rating Scales are created in the system and it is required to delete them.
  • Wrong Rating Scale are created in the system and it is required to delete them.
  • Due to business requirement Rating Scales in the system are required to be deleted.
  • Rating Scale creation can happen via the competency connector or manually into the LMS system.

Environment

Integrated Bizx - LMS System

Resolution

As recommendation from LMS support side - you should be very conscious in creating any entity in the LMS system because if the any entity created gets referenced with other related fields then it cannot be deleted from the LMS user interface.

In regards to this particular scenario where wring or duplicate rating scales created and there is a requirement to delete them there are two option mentioned as below -

  • You can keep the reference as is as there no issue from the technical side, but if they are creating some logical issue in the system your side and it is absolutely necessary to delete them, then you have to choose the next option.
  • You have to delete rating  manually from the system, but again you can only delete a rating scale while it is not associated with any competency otherwise the system will not allow to delete it.

See Also

2185279 - LMS: Troubleshooting tips for competency connector in LMS

2386941 - Avoiding issues with Rating Scales when importing Competencies into LMS

2185279 - LMS: Troubleshooting tips for competency connector in LMS

Keywords

Competency, rating scale, deletion, LMS , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508