SAP Knowledge Base Article - Public

2327139 - VLS launch giving 404 error: LMS

Symptom

When users are launching the VLS session from the offering they are getting a 404 error.

 

VLS.png

 

 

Environment

Learning Management System

Reproducing the Issue

  1. - Create an Schedule Offering which have a virtual segment.
  2. - Admin can do start session from one of the vitual segment.

Cause

The cause of the issue can be defined in two pointers

-The third party VLS server cannot be reached.

- There is some issue with the configuration.

Resolution

Check the following tags in the config

1)  <server_address>https://xx.exampleconnect.com</server_address>

     The server adress should be reachable

2)  <!-- The ELMS server VLS configuration URL -->
     <elms_url_prefix>/vle</elms_url_prefix>

     The elms url prefix should always be '/vle' and nothing else.

Keywords

VLS, 404 LMS , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508