SAP Knowledge Base Article - Public

2326920 - How do I recall a Roambi from the administration console?

Symptom

How do I recall a Roambi from the administration console?

Environment

  • SAP Roambi Cloud

Resolution

Recalling a Roambi allows you to remove a particular Roambi file from all user's mobile devices. This feature is particularly useful when a Roambi has been published with incorrect data or was not intended to be published. To recall a Roambi from the administration console, follow these steps:

  1. Login as an administrator to your Roambi account
  2. Navigate to the administration console by accessing the "Administration" button from the gear icon in the upper right corner of the Roambi home screen
  3. Navigate to the appropriate Roambi file in the "Library" section
  4. On the detail screen for a particular Roambi, tap the "Recall File" toggle switch
    1.png
  5. Confirm that you would like to "recall" this file and remove it from all mobile devices2.png
  6. Your Roambi file has now been recalled.
    3.png

Additional Notes:

  • When a Roambi is recalled, it will be automatically deleted from all mobile devices the next time the application communicates with the Roambi server.
  • When Roambi files are deleted from a user's mobile device, they will still be listed (temporarily) in the Roambi Gallery. When a user attempts to open a recalled Roambi file, an appropriate message will be displayed and the Roambi file will removed from the Roambi gallery.

Keywords

 Roambi Cloud roam bi phone mobile , KBA , BI-ROM-CLD-SRC , Roambi Cloud Service , How To

Product

SAP Roambi Cloud all versions