SAP Knowledge Base Article - Public

2326573 - Approver Name Appears as # in the Monitoring Purchase Order Report

Symptom

In the Monitoring Purchase Orders report the purchase order approver name appears as #.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Reports view.
  3. Select List or Gallery.
  4. Select the report Monitoring Purchase Orders.
  5. View with Web Browser.
  6. Search for Purchase Order ID XYZ.
  7. Pull the key figure Approver.
  8. You can see that, approver field appears with # value.

Cause

The Approver ID will be displayed for the purchase order in any status provided it is approved even once in the past or present.

Resolution

This is an expected behavior with regard to standard reports.

You can create a new report using a Data source: Approval task details. Which will give you all the approver details for documents in any status.

Note: Above details holds good for Supplier invoice also.

See Also

Please also check KBA 2599498 - Approval Task Details data source

Keywords

Monitoring Purchase Orders report, approval task, approval name , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions