SAP Knowledge Base Article - Public

2326534 - LMS: Launch Proxy invalidates Admin session


Learning admins getting kicked out of sessions when launching proxy for a locked user.


SAP SuccessFactors Learning Management System - LMS

Reproducing the Issue

  1. From Learning Admin UI, search for a user.
  2. In the Actions menu, click to Launch Proxy.


  • Admin is prompted to logon to learning admin page again.
  • After authenticating or closing popup, an error is displayed "Your login session could not be restored."


The user is locked, so the admin should not be able to proxy.



Behavior change included in b1605 release:

The launch proxy button is disabled for a locked user.

See Also


throws out of system, thrown out of application, app, session, logon, login, proxying, proxied, defect, bug, kal, kac , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem


SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508