SAP Knowledge Base Article - Public

2326534 - LMS: Launch Proxy invalidates Admin session

Symptom

Learning admins getting kicked out of sessions when launching proxy for a locked user.

Environment

SAP SuccessFactors Learning Management System - LMS

Reproducing the Issue

  1. From Learning Admin UI, search for a user.
  2. In the Actions menu, click to Launch Proxy.

Results:

  • Admin is prompted to logon to learning admin page again.
  • After authenticating or closing popup, an error is displayed "Your login session could not be restored."

Cause

The user is locked, so the admin should not be able to proxy.

 

Resolution

Behavior change included in b1605 release:

The launch proxy button is disabled for a locked user.

See Also

http://jira.successfactors.com/browse/LRN-10875

Keywords

throws out of system, thrown out of application, app, session, logon, login, proxying, proxied, defect, bug, kal, kac , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508