SAP Knowledge Base Article - Public

2324525 - Connectivity Issue: Error During Processing Request on Operation Server

Symptom

You are trying to integrate C4C system with ERP (ISU) client via HCI.

You have installed the certificates mentioned in integration guide,  the certificates also got installed correctly, but when you are trying to check the connecton of HCI to ECC, you got the error, Error during processing request on Operation Server.

 

SSL Error.jpg

Cause

issue is caused because attached certificate is self signed certificate which is not supported by SAP.

You have to upload a signed certificated as described in guide How to Configure SAP HCI certificate based authentication for SAP Cloud for Customer.

Certificate Info.jpg

 

Resolution

You have to upload a signed certificated by authorized vendor as described in guide How to Configure SAP HCI certificate based authentication for SAP Cloud for Customer.

Keywords

KBA , LOD-LE-BP-BP , Business Partner , How To

Product

SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708