2324458 - User item ratings not displayed in item search when the ratings results are enabled in 'field chooser'

SAP Knowledge Base Article - Public

2324458 - User item ratings not displayed in item search when the ratings results are enabled in 'field chooser'

Symptom

  • Under Admin -> Learning -> Item Search -> when Items are searched and the ratings results are enabled in 'field chooser' the ratings column is blank even the User ratings are available for the items.

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Cause

  • This is expected behaviour
  • The 'Rating' column in Item search does not relate to the user Item ratings, it pertains to an admin rating option that goes from 0.50 to 5.00 and its used rate the complexity of items. The option can be enabled in System Configuration->Record Configuration->(Under 'Item').

Keywords

user;ratings;item;view;LMS;not;displaying , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions