2324204 - How to retrieve inactive employees via Integration Center?

How to retrieve inactive employees via Integration Center?

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• SAP SuccessFactors HXM Suite
• Integration Center

Integration Center uses OData API to retrieve data from SuccessFactors database, the default behavior of OData API is to retrieve active employees only.

In order to retrieve the data of inactive users, you need to follow the steps mentioned on page Advanced Filters from the Help Portal, which are:

1. On Filter and Sort screen, select "Status" field present under "User" entity with operation parameter as "Is contained in".
2. Provide the values "t,f" as shown below ("t" would represent "active", while "f" represent "inactive" status).
   
   
   
   
3. This will make the integration return all possible User records, active and inactive.

Note: If the starting entity of the integration process is not "User", to retrieve all the users with status as "inactive" you can navigate to the "Status" field of "User" and use the above filter.

Note 2: There are more status that can be used, such as "e" or "d". These are used for inactive_external and active_external users.

• To make sure changes are applied on your Integration Center, please see KBA 2430723 - Changes not Applied to Scheduled Integrations in Integration Center

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