SAP Knowledge Base Article - Public

2324168 - Connecting Plateau Report Designer with LMS Database

Symptom

Need to connect Plateau Report Designer (PRD) to LMS Database to create/edit reports.

Environment

  • SuccessFactors Learning Management System (LMS)
  • Plateau Report Designer (PRD) (All Supported versions)

Resolution

Create an Incident for the Customer Support team in the SAP Launchpad requesting to create the VJDBC connection and the REPORT_DEVELOPER role.

Notes:

  • These connections can only be set up for STAGE or SANDBOX and can be for one instance. For securirty reasons, the Customer Support does not set up the connection to PRODUCTION
  • You must consider that the set up may take 2 to 5 business days (the Support Engineer assigned will notify the possible period). So request this with time in advance.
  • Provide the instance URL for the Stage or Sandbox system on which you would like this set up.

Keywords

PRD, plateau report designer, REPORT_DEVELOPER , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions