SAP Knowledge Base Article - Public

2323102 - Manager does not Appear in Manager List in Job Information or Job Relationship

Symptom

 

  1. Cannot update a user manager
  2. Manager does not appear in Manger list in Job Information or Job Relationship

 

Environment

Employee Central

Reproducing the Issue

 

Step 1: Review Manger SAP_Alex Hire Date

  1. Navigate to  SAP_Alex Employment Detail and Job History
       
  2. Manager :  SAP_Alex Hire Date : 01 / 21 /2013

1Alex.png

 

Step 2: Review Employee SAP_John Hire Date

  1. Navigate to Employee :  SAP_John  Employment Detail and Job History
  2. Hire Date : 01 / 21 /2013

2Alex.png

 

 

Step 3: Select employee "SAP_Alex" as Manager for the Employee "SAP_John"  with effective dated from : 01.21.2013 Example " effective dated from : 01.21.2013 or 01.22.2013 or 01.23.2013 "

  1. Go to SAP_John Job Information or Job Relationship
  2. In Manager Drop Down Type or Select SAP_Alex

Result : Cannot select SAP_Alex in Manager List " NO DATA"

 

Job Information:

 

13Alex.png

3Alex.png

 

 

Job Relationship:

 

4Alex.png

 

 

Result:

  1. Cannot select employee "SAP_Alex" as Manager in Employee "SAP_John" in Job Information or Job Relationship with effective dated  From 01.21.2013  Example " effective dated 01.21.2013 or 01.22.2013 or 01.23.2013"

Cause

Step 1: Review Manager SAP_Alex  Personal information 

  1. Navigate to  Manager SAP_Alex  Personal information
  2.  SAP_Alex First record Effective as of : 06/15/2013

5Alex.png

History

6Alex.png

 

Summary:

  1. Manger SAP_Alex will be available inJob Information or Job Relationship Manager List only from: 06/15/2013
  2. In this case SAP_Alex Personal information  First record Effective as of is:15 of Jun 2013

Resolution

 

Step: select employee "SAP_Alex" as Manager for the Employee "SAP_John" from : 06/15/2013

 

  1. Navigate to Employee SAP_John Job Information or Job Relationship
  2. Select  Effective as of from: 06/15/2013
  3. In Manager Drop Down Type or Select:  SAP_Alex

 Result :

You can select SAP_Alex in Manager List from: 06/15/2013

Job Information

7Alex.png

8Alex.png

 

 Job Relationship

9Alex.png

 

Additional Information:

After Updating Via UI or Personal Information Import Manager SAP_Alex  Personal information First record with  Effective as of : 01 / 21 / 2013, Administrator will be able to  Select employee "SAP_Alex" as Manager for the Employee "SAP_John"  with effective dated 01.21.2013 or 01.22.2013 or 01.23.2013

 

Keywords

 

  1. Job Information
  2. Job Relationship
  3. Manager
, KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1602