SAP Knowledge Base Article - Public

2322657 - How the Item filter behaves in the 'Approvals Status Group by User' system report

Symptom

The 'Approvals Status Group by User' report is showing alot of results for other items when adding Item(s) to the filter.

Cause

The functionality of the filters in the 'Appovals Status Group by User' report differs significantly from the 'Group by Item' version. When the item filter is employed in the User report its not designed to filter by that Item alone.

Even when the Item filter is employed in the User report all the checkboxes in the report are also still active and pulling results for all related statuses (not just the item(s) in the filter) e.g the 'Pending' checkbox is left ticked. It will show all pending activities for all items as well as the activites for the item(s) in the filter.

Resolution

Only by removing all the checkboxes will the results for the item(s) alone show in this report.

Keywords

Approvals Status Group by User; Item filter; , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1602