SAP Knowledge Base Article - Public

2320437 - SSO errors when configuring BizX to LMS Integration

Symptom

When trying to setup integration between BixZ and LMS, the following error is generated:

java.lang.NullPointerException: while trying to invoke the method com.plateausystems.elms.framework.sso.impl.saml.LazyInitMetadataManager.isIDPInitialized() of an object loaded from field com.plateausystems.elms.client.struts.learner.authentication.ShowLoginAction.lazyInitMetadataManager of an object loaded from local variable 'this'.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

After implementing required changes to enable BizX to LMS integration, try to access learning user or learning admin UI from BizX.  The following error displays:

learning integration_KL.JPG

Cause

LMS SSO is currently configured and active.

Resolution

LMS SSO cannot be configured while BizX to LMS integration is enabled.

SSO must be disabled/removed if customer wishes to setup integration.

SSO must go.JPG

Please create an incident with CS who will assist in removing the SSO configuration.

See Also

2601119 - This page can't be displayed entering LMS by BiZx

Keywords

SSO; Integration; java.lang.NullPointerException; object loaded from local variable 'this'; kal, kac, single sign on, single sign-on, authentication, error, java, stack dump, exception, learning sso, learning, loading , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , LOD-SF-LMS-INT , LMS Integrations , Problem

Product

SAP SuccessFactors Learning all versions