SAP Knowledge Base Article - Public

2320204 - Mandatory fields within dependent portlet details area not checked or enforced.

Symptom

When creating a new dependent within the dependent portlet; users are able to save the new dependent without going into the details section that has mandatory fields.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Log into SuccessFactors;
  2. Go to employee personal information;
  3. Go to dependent portlet section and click edit;
  4. Create a new dependent filling in name, relationship etc without going into details section (clicking details button);
  5. Save this new dependent;
  6. Note how it saved the dependent just fine although there are mandatory fields within the details section.

Resolution

Default Settings:

  • As per default settings, mandatory fields are only checked within the details section of the dependent portlet, when navigating into this details section.
  • So if you enter only the main information for a new dependent without going into the details section; these mandatory fields are not checked or validated.

Optional - Enabling Mandatory Validations:

  • You can enable a feature to apply validations to the details fields:
    1. Navigate to Admin Center > Company System and Logo Settings.
    2. Select Enable validations for mandatory fields in the Dependent's details section.
    3. Save your changes.

Further details can be found in the handbook.

Keywords

ECT-41739, Enable validations for mandatory fields in the Dependent's details section, dependents, validation, manadatory, required
, KBA , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions