SAP Knowledge Base Article - Public

2319970 - Launching an Icontent content inline fails with error "the action you have requested could not be processed: invalid path (...) was requested"

Symptom

Users are unable to launch Icontent learnings and receive the error "the action you have requested could not be processed: invalid path (...) was requested"

Environment

LMS b1505 and higher

Reproducing the Issue

  • Launch online content that is hosted in icontent
  • The error is displayed

Resolution

  • In Admin> Content> Deployment Location: the Deployment Location's URL Prefix needs to start with "/learning/user/onlineaccess".
  • In the Content Object record (Admin> Content> Content Objects): the Filename needs to start with "/learning/user/onlineaccess".

Keywords

Iframe; unable; launch; online; , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1508