SAP Knowledge Base Article - Public

2318853 - Withdraw Reason available for the user when Withdrawing from the Class - LMS

Symptom

Withdraw Reasons can be used by the users when withdrawing from the Class.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to References > Learning Activities > Withdraw Reason > Add a new Withdraw Reason

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  1. Also Make sure the Enable Withdraw Reason at the Class level is set to Yes

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Global level setting for this is present under System Administration > Application Administration > Registration Settings

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Resolution

Once we add the Withdraw Reason and enable it at the Class level, the user from the user side, when withdrawing from the Class can select the Withdraw Reason for the Class.

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Keywords

Cancellation Reason for user, Schedule Offering , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Product Enhancement

Product

SAP SuccessFactors Learning all versions