SAP Knowledge Base Article - Public

2318622 - My Classes Tab is not visible for an Instructor

Symptom

When an LMS admin creates an Instructor, when logged in as the user they cannot see the My Classes tab

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

This happens if you don't associate the user account to the Instructor or the Instructor workflows are not assigned to the Instructor role

Resolution

I. Ensure the Instructor has a Related User ID set:

  1. Navigate to Learning > Instructor > Search for your Instructor ID and click on Edit mode
  2. In the Summary tab, populate the Related User value with the user you wish to associate to the Instructor. Apply Changes.
    Inst Role.jpg

Important Note: Also ensure if using BizX that your BizX employee ID matches the LMS related user ID

II. Ensure the Instructor has the correct workflows assigned to their Role:

  • The My Class tab may also not be visible if the correct workflows are not assigned to the role associated with the Instructor

    Inst Workflow.jpg

If the issue persists after confirming the above, please contact support for further assistance.

See Also

Adding Instructors to SAP SuccessFactors Learning - User Assistance Documentation (requires logon to https://help.sap.com)

Keywords

My Classes tab, Instructor, Instructor workflows, Access Scheduled Offerings, Add Walk ins, Edit Virtual Learning Account, Initiate Evaluation, Print Roster, Record Attendance, Record Learning, Record Learning for ad hoc Classes, View Scheduled Offering Documents SF LMS Learning   , KBA , LOD-SF-LMS-INS , LMS Instructors and My Classes , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions