SAP Knowledge Base Article - Public

2318459 - Completion Status is not available to in Drop down when Record Learning - LMS

Symptom

Trying to record Completion Status for a Scheduled Offering and that Completion drop-down has nothing in it.

Environment

SuccessFactors Learning Management System

Reproducing the Issue

Navigate to Users->Tools->Record Learning->Select an Item/Schedule Offering to Record Learn and click on Next.

In the Completion drop down, there is nothing that appears as per the screen shot below.

1.PNG

 

Cause

The cause is that there is no Completion Status associated with the Item Type of that particluar Item .

Resolution

The resolution would be to add a completion status under References for that particular Item Type .

References->Learning->Completion Status->Add new and add the Completion status for that particluar Item Type with a Credit given status and another one for a Not for credit status.

After adding this, when Record learning, the Completion status would appear in the drop down as expected

Keywords

Record Learning, Completion Status, Item Types , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508