SAP Knowledge Base Article - Public

2318257 - Coursera contents issue - LMS with OCN - [LMS]

Symptom

1) New Coursera courses are not being imported

2) Few Coursera courses doen't have titles when we import it to the LMS system

Environment

Open Content Network(OCN) with SucceeFactors LMS - Coursera

Reproducing the Issue

1) Admin->System Admin->Automatic Processes->Open Content Network Content Synchronization->Schedule the process

2) Admin->Learning->Content Network

Resolution

1) New courses are not imported :

We found that, the issue is with Coursera existing API’s and not an LMS issue. The current Coursera courses API’s were designed to import scheduled courses and not on demand Coursera courses. Coursera Engineers are now working on new developing new API’s so that we’ll be able to pull all courses into LMS.”

"The API SF that is currently being used does not include their new on demand courses. It only includes the session based courses. At this point, the majority of their running courses are on the on demand platform. Coursera has written a new API that unifies their on demand platform courses and their session-based platform's courses, but have not yet released it publicly. They intend to get it released soon."

2) Title of few coursera courses are empty :

The Coursera course titles are not coming empty. It will vary, based on what language the course was imported and what is the admin's current locale. If the course was imported in Spanish Locale and Admin's locale is English, hence, no title will display. However, if the admin changes his locale to Spanish, then the title will show up. This is normal system behavior for any localized fields in the search results area.

Coursera-OCN.jpg

 

PS : We don't have a resolution time on the above mentioned issues, because this is not a LMS problem and this would be fixed only when they release their new API and it is not under our control.

Keywords

COURSERA, Course Title missing, empty title, COURSERA courses, OCN, Learning Admin, LMS , KBA , LOD-SF-LMS-CNT , Content , Product Enhancement

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1508