User's learning History is not displaying the Grade/Score of an item/course especially if the course is SCORM 2004 2nd edition and not with 4th edition or other versions.
1) SuccessFactors LMS with iContent
2) SuccessFactors LMS with CDS
There are two editions of SCORM 2004 we support and it is 2nd and 4th.
1) SCORM 2004 4th Edition : The content should send the score in "cmi.score.scaled" and "cmi.score.raw"(this is not a required field but this is where the scores are usually configured. You could either populate the value here as well or you could leave it but the Scaled score is important)
2) SCORM 2004 2nd Edition : The configuration is not supported to send the grade to the the system and it is better if you prefer using 4th edition if grade is of a concern.
Content Creation Guide : https://icontent.plateau.com/icontent/cig/index.htm?cso=1
SCORM 2004 2nd edition, SCORM 2004 4th edition, SCORM. grade, score, learning history, learning, LMS , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem