SAP Knowledge Base Article - Public

2317956 - What is the SAP Jam Application Launcher?

Symptom

What is the SAP Jam Application Launcher and how does it help me?

Environment

SAP Jam Advanced Plus and Enterprise Editions

Resolution

The SAP Jam Application Launcher adds the ability for Chrome and Firefox to launch Office applications for editing documents. It is only available to SAP Jam Advanced Plus and Enterprise Editions

It adds ability to launch other applications for editing non-Office documents to all browsers. Without App Launcher, only 32-bit IE has the ability to launch Office directly for editing the document.

For Office Integration, if a document is edited from SAP Jam directly (using above method), there will be a new panel in Office to show the feed on this specific item. Users can reply to the conversation in the Office UI without leaving the application.

System Requirements:

The following operating systems and internet browsers are supported with the SAP Jam Application Launcher.

Operating Systems

Microsoft Windows 7 SP1

Microsoft Windows 8

Microsoft Windows 8.1

Microsoft Windows 10

Internet Browsers

Microsoft Internet Explorer (version 8, 9, 10, and 11)

Microsoft Edge

Google Chrome

Mozilla Firefox

Microsoft Office - System requirements

Microsoft Office 2010 SP1

Microsoft Office 2013 SP1 (32 and 64 bit)

Please see attached Guide for additional information

See Also

 2505746 - SAP Jam Application Launcher .msi Requests

Keywords

Jam, Application, Launcher, msi , KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration all versions

Attachments

Sap_Jam_Application_Launcher.pdf