SAP Knowledge Base Article - Public

2317543 - Failed to upload file to SFTP server due to Hung Ajax request.



BizX Platform - SFTP

Reproducing the Issue

Receiving an Error "Failed to upload due to a hung Ajax request. Using a different browser should resolve the problem." while uploading files to SFTP server.

hung ajax.GIF


The upload failed because the server timeout set for file upload is 240000ms (millisecond), and this fileUploadWidgetAjaxTimeout:240000 is for enhanced security so cannot be modified.


It is recommended to upload files using Filezilla or other SFTP client, since the web client can handle only smaller file sizes. If the upload still fails via the SFTP client, then open a Support Incident with the full screenshot of the error page for further investigation.



KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem


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