SAP Knowledge Base Article - Public

2316787 - Deviating Bank Information tab Missing in the Supplier Invoice Document

Symptom

Deviating Bank Information tab is missing in the Posted supplier invoice.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center
  2. Go to the Invoices and Credit Memos view
  3. Select the relevant Supplier Invoice
  4. Select View All & navigate to General tab
  5. Navigate to Payment Information subtab
  6. Deviating Bank Information tab is missing

Cause

  1. Deviating Bank Information tab will be hidden, if the document type is Credit Memo or in case the Payment Method is not maintained as Bank Transfer in the supplier master.
  2. Additionally you have to fill the bank details in the Deviating Bank Information tab before you post the supplier invoice. Else Deviating Bank Information tab will not be displayed. This is the designed behavior.

Resolution

Maintain the Bank ID details under Payment Information sub tab in the supplier invoice document & then the Deviating Bank Information tab will be present in the supplier invoice.

  1. Go to the Supplier Invoicing work center
  2. Go to the Invoice and Credit Memos view
  3. Select the relevant Supplier Invoice
  4. Select View All & navigate to General tab
  5. Navigate to Payment Information subtab
  6. Maintain Bank ID details

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802