SAP Knowledge Base Article - Public

2316540 - Historical Matrix Grid Placement Portlet displays incorrectly in the Employee Profile

Symptom

The Historical Matrix Grid Placement Portlet displays a number instead of the label for the placement and ratings and it does not display the placement icon in the Employee Profile. For example, it displays like below:

 01.png

Environment

  • SuccessFactors Succession Management
  • SuccessFactors v12 Employee Profile
  • SuccessFactors People Profile

Cause

The Historical Matrix Grid Placement Portlet was added like a regular background element to the Employee Profile.

Resolution

To be able to view the portlet correctly, you should add it like a Standard Scorecard Portlet. To do so, you can follow the below steps:

V12 Employee Profile:

  1. Go to Admin Center > Employee Files > Configure Employee Files > select the view where you would like to add the portlet.
  2. Click on “Insert portlet”.
  3. Under “Standard Scorecard Portlets”, click “Add” for the “Performance-Potential Historical Matrix Grid Placement Trend” or “How vs. What Historical Matrix Grid Placement Trend”, depending on which one you would like to add.
  4. Save Dashboard.

People Profile:

  1. Go to Admin Center > Employee Files > Configure People Profile.
  2. In the “Available Blocks” section, under “Talent”, drag the “Performance-Potential Historical Matrix Grid Placement Trend” or “How vs. What Historical Matrix Grid Placement Trend” (depending on which one you would like to add) and drop it to the desired place.
  3. Click “Save”.

 

After adding the portlet as described above, you should be able to view the placement labels and the placement icon correctly in this portlet.

Keywords

KBA , LOD-SF-EP , Employee Profile , LOD-SF-SCM-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SAP SuccessFactors HCM Suite 1605 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508