SAP Knowledge Base Article - Public

2316362 - Frequently Asked Questions About the SAP Delieverd Google Maps Mashup

Symptom

Question 1: Why is an API key required to activate the Google Maps mashup in Cloud for Customer and how can it be activated?

Answer: The API (Application Programming Interface) key is an activation code which is required to activate the SAP delivered Google Maps Mashup. To request the activation open an Incident requesting the activation of the SAP Google Maps Mashup.

 

Question 2: Can the SAP API Key be used for custom Google Maps Mashups?

Answer: No. For a custom Google Maps Mashupis the API key has to be aquired directly from Google.

 

Question 3: Can the standard Google Maps mashup be integrated in every screen in HTML5 and Responsive UI?

Answer: No. The standard mashup can only be used in the Accounts and Visits screens. If you wish to integrate Maps in a different view, you need to create a custom Mashup and activate it with the API key you received from Google.

 

Question 4: When opening the Maps view in the Account view not all Accounts are shown. Is this a system error?

Answer: No. This is the way the service works. It needs time to display all the Accounts and in some cases it can take several seconds until all available Accounts are shown. If you want to trigger a manual udate, click on Refresh from the Actions menu (cogwheel above the map).

Environment

SAP Hybris Cloud for Customer

Keywords

Google Maps; Mashup; Mashups; Maps; , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Cloud for Customer add-ins all versions