2315109 - Employee Central - Tips & Tricks from Support

Employee Central - Tips & Tricks from Support

This article has been put together by Cloud Product Support to provide Customers and Partners some Tips & Tricks on Implementing (and administrating) Employee Central. The aim is to centralize some of the most frequently encountered Implementation Issues by SAP SuccessFactors Employee Central and to give some tips and tricks to avoid any unnessecary delays to an Implementation.

Please note that this article (and sub-articles) are freqently reviewed and updated by Product Support over time, based on our experiences with Implementing Employee Central for new and existing customers. Please do utilize the information provided to ensure that you troubleshoot the issue you are encountering first, before opening a Support case, as a lot of the issues you may encounter already have solutions. You can search for more solutions here

 

Implementation Support Knowledge & Tips

 

Quick Reference FAQs when implementing Employee Central Core & related features. Below are links to articles written by Product Support, identifying commonly encountered issues and resolutions to help you plan a successful implementation.

 

NOTE: Please make sure to check the SAP for Me for any new Knowledge Articles that are not included in the below list.

General/Quick Reference FAQ

With every implementation of Employee Central, there are some high level considerations that you need to take into account and plan for during the implementation cycles. It is imperative that you consider at the very least, the common implementation issues mentioned in the Quick Reference FAQ. These are facts everyone should know, as to avoid any issues further down the line.

Component	Topics Discussed
General Issues / Quick Reference FAQ	General Configuration Issues Data Retention Management Employee Data Import EC2MDF Migration Releases HRIS Sync Job Information Compensation Information EC Alerts & Notifications Instance Refresh Opening Support cases *

 

Employee Central Core

Implementation FAQ is broken down into specific topic areas for the Employee Central Core configuration. Please utilize these artciles, before opening a Support case.

Component	Topics Discussed
Data Model XML & UI's	Data Models - Implementation Guide Overview Common Data Model Implementation Issues FAQ Succession Data Model FAQ Job Information FAQ Compensation Information FAQ Employment/Termination Details FAQ Personal Information FAQ Propagation XML Open a Support case *
Foundation Objects	Foundation Objects Implementation Guide Overview & FAQ MDF Foundation Objects Implementation Guide Overview & FAQ Associations Implementation Guide Overview & FAQ Propagation Implementation Guide Overview & FAQ Open a Support case *
HRIS Sync	HRIS Sync Fundamentals HRIS Sync FAQs HRIS Sync Troubleshooting Tips and Tricks Open a Support case *
Data Imports	Working with CSV files Employee Central Data Imports Data Import FAQs Employee Data Exports Scheduled Import Jobs Open a Support case *
Workflows & EC Alerts	Workflows - Implementation Guide Overview Workflow FAQs and Tips Extra Configuration Information/Examples Workflow Reporting Workflow Common Issues Collaborative Workflows Workflow Reminder Notifications Workflow Deligation Workflow Escalation Workflow Derivation - Business Rules EC Alerts and Notifications Open a Support case *
Role-Based Permissions	Role-Based Permissions Considerations Troubleshooting Tips & Tricks Open a Support case *
Ad-Hoc Reporting	Configuration Issues Employee Central Ad Hoc Reports FAQ Open a Support case *
Administrative Tools	Admin Alerts Mass Changes Managing Employee Central Settings Data Retention Management (Purge Inactive Users) Help Text Business Configuration UI People Profile Open a Support case *

* = What minimum information to provide Product Support if you need to raise a Support case for this topic/feature.

 

Employee Central Features

Below are Feature Specific Implementation FAQs. Please utilize these artciles, before opening a Support case:

• Advances & Deductions
• Alternative Cost Distribution
• Apprentice Management
• Business Rules
• Concurrent Employment
• Contingent Workforce Management
• Dependents Management
• Document Generation
• Employee Central Service Center
• Global Assignments
• Global Benefits - Coming Soon
• Metadata Framework - Coming Soon
• Manage Configuration UI
• Name Formatting
• Off Cycle Event Batch
• Payment Information
• Pension Payouts - Coming Soon
• Position Management 
• Suite Integrations: Recruiting and Onboarding to Employee Central
• Time Off
• Timesheet 
• Work Seniority - Coming Soon

 



Other Resources

Please use the below links to navigate to the section you need help with (note, some of the buttons will direct you to the SAP Community Network):

 

Implementation Considerations, Configuration, FAQ, Employee Central, time off, position management, suite integration, recruiting, onboarding, advanced reporting, ad hoc reporting, name format, concurrent employment, global assignment, pension payouts, time sheet, advances, deductions, alternative cost distribution, dependents management, business rules, global benefits, payment information, foundation objects, xml configuration, bcui, business configuration ui, hris sync, , KBA , LOD-SF-EC , Employee Central , How To

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions