2314254 - Unable to Search New Hire Employee

SAP Knowledge Base Article - Public

2314254 - Unable to Search New Hire Employee

Symptom

After adding a new user using Add New Hire, we are unable to search for the new hire employee.

Environment

SuccessFactors Employee Central New Hire

Reproducing the Issue

1. Go to Admin Center

2. Add New Employee

3. Search for the New Hire Employee

Cause

Employee status for Active has no External CodeEmployee-Class Picklist.PNG

Resolution

1. Ensure that Employee-Status always have an external code. For Active it should be "A".

2. Re-import the picklist.

3. Re-import the employee with an Active Status.

Keywords

Hire Search Picklist Employee Status , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Suite 1602