SAP Knowledge Base Article - Public

2313965 - Instructor can add/registers users to Scheduled offerings only from their organization

Symptom

Instructor can add/registers only users to from the same organization to Scheduled offerings

Environment

Learning Management System (LMS)

Reproducing the Issue

- Instructor clicks on tab "My classes"

- Instructor navigates to any SO from past or present,

- select students tab and try to add more users,

- he has option to add only users from his organization

Cause

This is caused by settings in SystemAdmin/Configuration/SystemConfiguration/Search that are not set appropriately

Resolution

- Admin should navigate to SystemAdmin/Configuration/SystemConfiguration/Search and change the settings highlighted below from true to false

 "restrictUserPeerSearchByOrg="

Peers.PNG

 

Keywords

- Instructor cannot see all active LMS users from "my classes" tab view , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508