2313911 - Cannot Self-Register for a Course from Learning Plan despite item property 'Self-Registration' set to 'Yes'.

SAP Knowledge Base Article - Public

2313911 - Cannot Self-Register for a Course from Learning Plan despite item property 'Self-Registration' set to 'Yes'.

Symptom

Cannot Self-Register for a Course from Learning Plan despite item property 'Self-Registration' set to 'Yes'. User can only 'Express Interest' in the item.

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. Assign item (Course) to a user with associated Scheduled Offerings
  2. From user-side try to register for the Course.
  3. Can only 'Express Interest' and not 'Register' for said item

Cause

At least one scheduled offering associated with the course needs to be in the same catalog as this item. This catalog has to be available to the user in order for them to be able to self-assign and/or see the item in their learning plan.

Resolution

Add the catalog to one or more of the Scheduled Offerings associated with the affected item. If the user has access to this catalog (which they will have if it's appearing in their learning plan), the user will be able to register for the course.

Keywords

  • LMS
  • Course
  • Scheduled Offering
  • Register
  • Self-Registration
  • Express Interest
  • Catalog
, KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions