SAP Knowledge Base Article - Public

2313195 - Exam locked after one attempt even if it is configurated with maximum tries

Symptom

When the student fails the exam, the exam is locked after the first attempt.

However the exam object (Content->Exam object->Summary Tab->Maximum Tries) is set with value superior to 1 (ex:2).

ex1.jpg

Resolution

In the Content->Exam object, make sure that 'Lock Exam' Checkbox within Summary->Analyze the exam results is UNCHECKED. Otherwise the exam will be locked as soon as a failure actions is triggered.

ex2.jpg

 

Keywords

exam,lock,attempt,failure,tries , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions