2311313 - Error- Everify - Initial Verification failed: User's employee Id does not match client company's employer Id [-1001]- Onboarding

SAP Knowledge Base Article - Public

2311313 - Error- Everify - Initial Verification failed: User's employee Id does not match client company's employer Id [-1001]- Onboarding

Symptom

  • When trying to initiate E-verify form the Initial Verification panel during the E-verify process step.  I receive an error message :
  • Initial Verification failed: User's employee Id does not match client company's employer Id [-1001]

e-verify one.png

Environment

  • E-verify

Cause

  • Your company is not registered under SuccessFactors account for E-verify.

Resolution

  1. If you are registering new companies to have their own client Id with E-verify please make sure your MOU is process through SuccessFactors.  Signing up directly through DHS will cause the error to generate for while trying to initate E-verify.

Note to Cloud Product Support Team: See internal memo

Keywords

  • E-verify
  • Error
  • Cannot initiate E-verify
  • Compliance
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions