SAP Knowledge Base Article - Public

2310843 - Document Generation: Unable to 'Generate Document' as Self Service (MSS/ESS)

Symptom

We are not seeing the option 'Generate Document' as self-service while we have activated People Profile and also granted permission to 'Generate Document as ESS' (or 'Generate Document as MSS') under 'Manage Document Generation' in the role.

Environment

SAP SuccessFactors
Employee Central
Document Generation

Reproducing the Issue

Goto Employee --> My Employee Files --> Take Action. 'Generate Document' option is not available.

TakeAction.png

Cause

The role for the suer does not have permission to 'Update employment records (displayed as 'Take Action' button)' under Employee Data > HR Actions in the same role.

Resolution

Update the role to also have permissions to 'Update employment records (displayed as 'Take Action' button)'. Below is the screenshot for reference.

TakeAction_Permissions.PNG

Keywords

KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core all versions