SAP Knowledge Base Article - Public

2310080 - Time stamp error when trying to process a new hire manually in Onboarding - Onboarding


  • When manually starting an activity in onboarding  ( by selecting the process tab) after you complete the first panel in PHV step and select next a time stamp error appears.


  • Onboarding

Reproducing the Issue

  • Select process tab in onboarding
  • Proceed to fill out the first panel of PHV step
  • click next
  • Time stamp error appears... An error has occurred.


  • Various reasons


  1. If you get this error message please take a screen shot of steps to reproduce and include the entire screen shot of the timestamp error. Create a Cloud Product Support Ticket.

Note: Cloud Product Support Team please read internal memo.


  • Time Stamp error
  • PHV
  • Process tab
  • Initiate Onboarding
, KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions