SAP Knowledge Base Article - Public

2308511 - Unable to add inactive item to prerequisites

Symptom

As an admin, I am unable to add inactive items to item prerequisites.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open an Item
  2. Within the Prerequisites, try to search for inactive item

Cause

  • When an item is made inactive it means that it is no longer in use. 
  • It is necessary for an item to be active to be added as prerequisite because users must complete the prerequisites before taking the actual course. 
  • If an item is inactive it will not be shown on the users learning plan and therefore they won't be able to complete it.

Resolution

As per the current system design inactive items will not be added as prerequisites.

Important Note:
If an item which is already a prerequisite is made inactive, this will no longer be visible in the prerequisites tab of the item record in LMS admin.
Once the item is made inactive, it will not be considered as prerequisite and the user need not meet the prerequisite requirement. 

Before inactivating an item, first ensure that it has been removed as a prerequisite for any other items.
If an item has already been inactivated, you will need to activate it again temporarily in order to remove it from the prerequisites of another item.

See Also

Please vote for the follwoing enhancements:

https://influence.sap.com/sap/ino/#/idea/204843 Show dependent items
https://influence.sap.com/sap/ino/#/idea/50151 Automatic Update of items in prerequisites
https://influence.sap.com/sap/ino/#/idea/227048 Allow All Item Revisions to Count Towards a Prerequisite

Keywords

SAP, SF, Successfactors, LMS, learning, learning management system, prerequisites, prereq, prerequiste, item, revision, inactive, learning plan, related, update, dependant, dependancy , KBA , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions