2307719 - HiringManagerEmail data key is not populating the value - Onboarding

SAP Knowledge Base Article - Public

2307719 - HiringManagerEmail data key is not populating the value - Onboarding

Symptom

  • I want to add hiring manager's email id in the notification
  • I do not want the full name of the manager, i want to split the manager's name

Environment

  • Onboarding
  • ONB

Cause

Some of the few reason for non availability of value could be

  • If the data key is not available in the data dictionary(in Settings Tab) then the key will not populate the value.
  • Some times data keys like hiringmanageremailid is not defined in Onboarding, so we have to use other ways to populate the value

Resolution

How to find whether we have the data key?

1) Go to Onboarding
2) Click on Settings tab
3) Click Data dictionary
4) Search for the data key
5) If the data key is not available then you can create it. Please get assistance from the support engineer to find the right key name(Data Keys are case sensitive)

I have created the key but the value is not populating:

Instead of using the data key, we can use the below construction to fetch the correct value. 

  • Hiring Manager email Id :  {user:HiringManager, objattr=email}
  • Hiring Manager FirstName: {user:HiringManager, objattr=firstname}
  • Hiring Manager LastName: {user:HiringManager, objattr=lastname}

 The objattr(Object attribute) will fetch the value from the user Hiringmanager.

Keywords

Recruiter, ONB, Notification , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1508