SAP Knowledge Base Article - Public

2307709 - Cannot sign up to free Jam - SAP Jam

Symptom

  • Cannot sign up to free Jam.
  • Link to free Jam sign-up page throws error.

Environment

SAP Jam

Reproducing the Issue

Access the link https://jam4.sapjam.com/auth/login. Note that there is no option to sign up anymore.

OR

Access the sign up link directly https://jam4.sapjam.com/site/sign_up. This site is no more available.

Cause

All links to create ‘viral’ instances of Jam have been deliberately removed. As these ‘free’ instances have never translated into any sales of the product, we’re not promoting anyone creating these free instances any longer.

Resolution

Jam can only be accessed if it's integrated with a SuccessFactors bundle. Please reach out to your Sales Representative for SAP for details on purchasing SuccessFactors solutions. If you have already purchased SuccessFactors, please request an integration. You may refer to the article 2083382 to create a Jam integration request.

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions