2307173 - Report Designer links to Workforce Analytics tools (e.g. Report Designer) no longer working

SAP Knowledge Base Article - Public

2307173 - Report Designer links to Workforce Analytics tools (e.g. Report Designer) no longer working

Symptom

A report page contains a link to Report Designer, Query Workspace, Analytics Workspace or another tool within Workforce Analytics.  The link no longer works, and displays the token on the page, e.g.

{%REPORTDESIGNERRUI()%}

Environment

SuccessFactors Workforce Analytics

Cause

Some of the tokens used by Dynamic Token Link have been updated, specifically the ones where the text ends in "RUI" like {%REPORTDESIGNERRUI()%}.

RUI refers to a version of the user interface which has now become standard.  "RUI" has recently been removed from the tokens.

Resolution

Open the editor for the Simple Text component.

Click Dynamic Token Link.

Remove the letters "RUI" from the text in the left box.  Click refresh to check that the display in the right box goes back to the name of the tool.

Save the component and test the page in Preview mode.

Keywords

KBA , LOD-SF-WFA , Workforce Analytics & Planning , Problem

Product

SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors Workforce Analytics all versions