2305230 - Error: Connection to the Universe failed. Please ensure SAP Analytics Cloud Agent is configured correctly.

SAP Knowledge Base Article - Public

2305230 - Error: Connection to the Universe failed. Please ensure SAP Analytics Cloud Agent is configured correctly.

Symptom

When trying to create an SAP BusinessObjects Universe connection (UNX) within SAP Analytics Cloud, the below error is displayed:

  • Connection to the Universe service failed. Please ensure SAP Analytics Cloud Agent is configured correctly.

hcc_error_unx.bmp

Environment

  • SAP Analytics Cloud
  • SAP Cloud Connector
  • SAP Analytics Cloud Agent
  • SAP BusinessObjects BI platform 4.1 or higher 

Reproducing the Issue

  1. Login to SAP Analytics Cloud
  2. From the Main Menu click "Connection".
  3. Click the "+" in the top right corner and select "Connection to UNX".
  4. Enter details for connections and click "OK".
  5. Error is displayed. 

Cause

The error is displayed because the SAP Cloud Connector is not configured correctly.

Resolution

Update the Access Policy Access control to "Path and all sub-paths".

HCC_settings_unx.png

See Also

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Keywords

C4A, Universe, UNX, BOE , EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects , SAP Analytics Cloud, SCC, HCC, SAP Cloud for Analytics Agent , KBA , sap analytics cloud , sap businessobjects cloud , universe , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0