2304824 - Error Appears While Doing Post Goods Receipt for Spare Part Return Scenario

SAP Knowledge Base Article - Public

2304824 - Error Appears While Doing Post Goods Receipt for Spare Part Return Scenario

Symptom

You have created a spare part return notification and trying to create post goods receipt, however system shows the below error message.

Error: Neg. stock not permitted in custodian ABC material XYZ, identified stock PQR.

Reproducing the Issue

  1. Go to the Inbound Logistics work center.
  2. Go to the Inbound Delivery Notifications view.
  3. Select the query All Delivery Notifications by Selection.
  4. Search for relevant Delivery Notification ID.
  5. Select Post Goods Receipt button.
  6. Error appears.

Resolution

The system does not allow Spare Part Returns after you have been Confirmed as fitted via a Service Confirmation & hence the error message appears.

Note:
The Custodian (Pre Delivered location) doesn't have stock to return, since the service confirmation of that product is already done. If the Service confirmation wasn't done and only the advanced shipment has been done to the pre delivered customer through outbound delivery; then the parts return will be possible; since the stock still exists in the Pre delivered location, error appears.

Keywords

KBA , AP-IDP , Inbound Delivery Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711