2304404 - Fine Tuning Activity "Division" is Missing in First Implementation Project in C4C

SAP Knowledge Base Article - Public

2304404 - Fine Tuning Activity "Division" is Missing in First Implementation Project in C4C

Symptom

Fine Tuning activity Division is missing in First Implementation Project or Change project

Reproducing the Issue

  1. Go to Business Configuration work center.
  2. Select Implementation Projects or Change Project.
  3. Select Open Activity List button.
  4. Select Fine Tune tab.
  5. Where there is no activity called Division

Cause

The reason that the activity Division not available is that you have not scoped for SAP ERP and SAP CRM. As per the help center documentation, Divisions are relevant for the integration with SAP ERP and SAP CRM.

Resolution

The activity Division will be available only when you scope SAP ERP and SAP CRM.

The system works as designed

Keywords

KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Hybris Cloud for Customer 1708