SAP Knowledge Base Article - Public

2302875 - How to find IP address of your instance

Symptom

How to find the IP address of your instance

Environment

-SuccessFactors LMS

-Learning Management System

Resolution

1. Go to Command Prompt

2. Type ping followed by URL of the instance:  PING ******.plateau.com

3. Click enter after adding the url and you can find the IP address of your instance:

  • If the instance is Akamai enable than you will be able to see below screen with "akamaiedge" in the result section and for Akamai enabled instance we will not be able to find the IP address since it will be Dynamic IP for Akamai instances.

            2016-04-07_23-47-16.png

 

  • Below is the screen shot incase if your instance is not Akamai Enabled

          WithoutAkamia.png

Keywords

IP Address IP details IP of Learning URL , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-DB , DB Data & Services , How To

Product

SAP SuccessFactors Learning 1602