SAP Knowledge Base Article - Public

2302460 - User in Pending Enrollment Status Can Be Approved When the Registration Cutoff or Start Date is in the Past

Symptom

Scenario 1:

  • User requests approval for an offering that has a registration cutoff date and start date in the future and is in a pending status on the roster.
  • Admin changes the cutoff date to be in the past (offering is still in the future).
    • Manager still sees the approval in his list and can approve the user overriding the admin's cutoff date change.
    • Just because the user requested approval when it was in the future, the manager should not have the power to override an admin change.
    • The system should indicate to the manager that the cutoff date has passed and NOT allow the approval to continue.

Scenario 2:

  • User requests approval for an offering that has a registration cutoff date and start date in the future and is in a pending status on the roster.
  • Admin changes the cutoff date AND start date to be in the past.
    • Manager still sees the approval in his list and can approve the user overriding the admin's cutoff date and start date changes.
    • Just because the user requested approval when both dates were in the future, the manager should not have the power to override an admin change.
    • The system should indicate to the manager that the start date has passed and NOT allow the approval to continue.

Environment

SAP SuccessFactors Learning Management System

Resolution

Approvals will not be visible to the approver if the "Apply Registration Cut-off and Start Date to Approval Process" is checked in Admin > System Admin > Configuration > Registration settings and the cut-off date or start date is in the past.

Keywords

Register; Scheduled Offering; Past, Date, Cut; Off, Approval; Manager; Supervisor; Registration, SF, Success Factors LMS , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions