2301139 - Users are not created in Analytics even after granting them Analytics permissions in BizX

SAP Knowledge Base Article - Public

2301139 - Users are not created in Analytics even after granting them Analytics permissions in BizX

Symptom

Users are not created in Analytics even after granting them Analytics permissions in BizX

Environment

SuccessFactors Reporting
Online Report Designer / Analytics

Reproducing the Issue

  • Grant Analytics permission to a role
  • Assign the role to user A
    • User A now has Analytics permissions
  • Navvigate to Analytics > Admin > User Maintenance
  • Try searching for user 'A'
  • The user is not listed in Analytics

Cause

An equivalent user in ORD for a BizX user account  is created only when the user logs in to ORD.

Resolution

  • After granting Analytics permissions, please have the user(s) under concern to access the Analytics Tab at least once.
  • This will create relevant users for them in ORD and will show up under user maintenance.
  • This also works if one proxies as the users and then access the Analytics tab. 

Keywords

KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Suite all versions